Casino Payments FAQ

Can I withdraw my bonus amount?

You can withdraw winnings from your bonus once the wagering requirements for that bonus are met. These requirements can be found in the bonus terms and conditions, usually reachable via a link or button on the bonus page itself.

What type of payment do online casinos accept?

Online casinos accept multiple payment methods and the player is free to choose which method suits them best. Popular options include credit cards such as Visa and Mastercard, bank transfers, e-wallets like Skrill, Neteller and ecoPayz, and other methods like Paysafecard, Yandex and so on. A growing number of casinos accept Bitcoin transactions. Casinos will display their accepted deposit and withdrawal methods in their terms and conditions document.

Which banking details does an online casino need?

For most money transfers, an online casino will request your user information for your chosen payment method. This might be the Visa account number, your e-wallet credentials or your bank account number when requesting a bank transfer.

Casinos may request proof that you are the true owner of the payment account. Get in touch with player support to find out how you can send this information.

Are there online casinos where I can pay with Bitcoin?

Yes. A growing number of casinos are opening their doors to Bitcoin transactions. This will appeal to players who prefer to use the cryptocurrency for anonymity or transaction speed. To deposit and withdraw using Bitcoin, you will need to set up a Bitcoin wallet.

Can I pay with a debit card in an online casino?

Yes. This payment method is quite a popular choice among players in Europe and the UK. A good general rule is that casinos who accept credit cards will also accept debit cards as a payment method.

What is the average time it takes to receive my withdrawal?

The withdrawal time varies between casinos and between payment methods. E-wallet withdrawals are usually very fast, taking a few hours or less to complete. Bank transfers usually take the longest, often several business days. Online casinos will display these withdrawal times on their site, usually on the Deposit page.

What is the maximum payout of an online casino?

This varies between casinos. Some casinos set monthly limits while the majority of online casinos will also set daily limits. These limits can be found in the terms and conditions of the online casino. High rollers and VIPs may have higher limits so it is worth asking your account manager if you are participating in any loyalty programs.

How can I receive my withdrawal from an online casino?

Casinos let players decide which withdrawal method is right for them, often giving a choice between several methods. You can choose which payment method you like best and have your withdrawal processed that way. There can be restrictions on changing payment methods, with some casinos stipulating that players must use the same method for deposits and withdrawals. These limitations can be found in the terms and conditions.

What is the minimum amount I can deposit in an online casino?

This limit is set by individual casinos. Typically, the minimum deposit amount is between €5 and €10. Some casinos may set the limit higher. The terms and conditions will outline any deposit and withdrawal limitations.

What is a BIC number?

BIC stands for Business Identifier Codes. These are the codes that are attached to the bank account of businesses so that transactions can be identified. SWIFT is the standard format for a BIC and consists of 8 to 11 characters. This acts as the ‘address’ to which money is sent through the banking system.

What is an IBAN number?

IBAN stands for International Bank Account Number. All bank accounts in Europe, Norway, Switzerland, Liechtenstein and Hungary have a unique IBAN that identifies the country of origin, the bank it is in and the individual account number. You must know your own IBAN and the one used by the casino in order to be able to deposit and withdraw via bank transfer.

Can I play casino slots without making a deposit?

Yes. Some online casinos offer sign-up bonuses, also called no deposit bonuses. These can take the form of no deposit free spins, where you get a set number of spins on a specified game, or a no deposit bonus in the form of bonus cash. This can be spent in the casino and cannot be withdrawn. Casinos will specify which games bonus cash can be used on in the terms and conditions.

Is it safe to pay online in an online casino?

Online casinos spend a lot of resources ensuring that their players’ security is up to standard. This includes keeping personal data safe and making certain that financial transactions are secure. Many casinos display the grade of their security encryption at the bottom of the homepage. SSL is the industry standard.